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Since 2010, we have helped several customers in the luxury watchmaking, jewelry, fashion and goods industries by sharing our strategic development advice and our vision of the future of their sectors.

We leverage our strategic and technical expertise to design and develop platforms, services, and mobile applications tailored for sales, marketing, and customer support teams, as well as for seamless everyday user experiences.

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representative photo of the luxury goods industry

How is the luxury goods industry shaping up

The luxury goods industry, particularly in the luxury watchmaking sector, is experiencing a transformative era, blending tradition with cutting-edge technology.

Customers are demanding personalized, immersive, and transparent experiences that resonate with the heritage and exclusivity of luxury brands.

Digital ecosystems, blockchain for provenance, and AI-driven personalization are at the forefront of this transformation, redefining customer expectations and setting new standards in craftsmanship and service.
Additionally, sustainability and innovation are taking center stage, with brands exploring new ways to merge eco-conscious practices with high-end luxury.

We work closely with luxury goods companies, particularly in the watchmaking industry, to navigate these changes and capitalize on emerging opportunities.

As a top-level strategy and tech consulting firm, we combine our deep understanding of luxury markets with advanced technological solutions to modernize customer experiences while preserving the timeless essence of luxury. From AI-powered customer insights to blockchain-based authenticity verification, we ensure your brand remains an icon of excellence while embracing the future.

How we can help you

Strategy

Customer experience

AI consulting

Tech consulting

Team Reinforcement

Tech team management

AI-based software development

Stay one step ahead of tomorrow's economy

Deploy visionary strategies and anchor your organization in a cycle of sustained, perennial innovation.

Projecting into the future

Our expertise in the luxury goods industry

Hikari Blue has been working in partnership with the luxury sector for more than 15 years, in France, Switzerland and in the US.

The luxury watchmaking industry stands at the intersection of tradition and innovation. With our expertise in strategy and technology, we help luxury brands elevate their customer experiences, optimize operations, and preserve the exclusivity and craftsmanship they are known for. From blockchain-based authenticity
verification to AI-powered personalization, we empower brands to maintain their iconic status while adapting to the digital age.
Together, we ensure your brand remains a timeless symbol of luxury in an ever-evolving market.

Customer feedback

Their in-depth understanding of industry challenges enabled us to adopt tailor-made solutions, perfectly suited to our market.

Valérie M.General Manager - Pharmaceutical industry

Create a tailored-service that turns your strategic vision into measurable success

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What you get

01

Omnichannel Luxury Platforms

Build unified digital platforms that integrate e-commerce, in-store experiences, and after-sales services.

Enable seamless interactions across web, mobile, and physical touchpoints.

02

Customer-Centric Digital Ecosystems

Develop platforms that connect clients with bespoke services, such as personalized watch maintenance plans or exclusive VIP events.

Create loyalty programs to enhance customer retention and lifetime value.

03

AI Driven transformation

Develop systems to deliver tailored customer experiences, from personalized product recommendations to bespoke shopping journeys.

Leverage machine learning to anticipate customer preferences and offer curated collections.

04

Blockchain for Authenticity and Provenance

Implement blockchain solutions to certify product authenticity and track the journey of luxury goods, ensuring transparency and trust.

Develop secure digital certificates of authenticity for luxury watches.

05

Virtual and Augmented Reality Experiences

Create immersive AR and VR experiences, such as virtual try-ons for luxury watches or virtual boutiques for exclusive client engagements.

Design digital tools to showcase watch mechanisms and craftsmanship in detail.

06

Sustainability and Digital Traceability

Use IoT and blockchain to monitor the sourcing of sustainable materials in luxury goods.

Develop solutions for tracking and minimizing the carbon footprint of high-value production processes.

07

High-Performance E-Commerce Solutions

Implement platforms tailored for selling luxury goods online, with features like virtual showrooms, high-definition product visualization, and premium customer support.

Optimize checkout processes with secure payment solutions and customizable delivery options.

08

Enhanced After-Sales Services

Build platforms for managing watch servicing, repairs, and maintenance, ensuring a premium post-purchase experience.

Implement AI-driven systems to track warranties, service history, and customer interactions.

09

Team Reinforcement

As a top-level tech consulting firm, we build custom teams with the right skill sets for each project. Whether you need dedicated specialists for a specific development phase or long-term reinforcements to strengthen your in-house team, our adaptable workforce ensures you have the right talent, exactly when needed.

10

Scalability & Future-Proofing

Design of modern, efficient software architectures, designed to grow with your business, adapting to increasing customer numbers and changing industry needs. Cloud-based infrastructures and scalable solutions ensure that your industry can adapt and grow with evolving technology and customer demands.

11

Continuous Support & Adaptation

With ongoing technical support and maintenance, ensure your systems are always up-to-date, secure, and optimized for current and future needs.

12

Long-Term Partnerships

We offer continuous scaling and maintenance services to ensure your software evolves in line with your business goals.

Let’s talk

Get direct answer to your questions by sending us an email

The redesigned online banking service is more than just a new interface. It reflects our respect for our customers’ time and our understanding of their digital expectations. It is a crucial step in our mission to not just offer banking services but to enrich the financial lives of our customers.

Thierry O.Remote services department director banking industry